The risk manager of a PEO with 25 years’ experience and 500 transportation clients specializing in the trucking industry throughout the U.S. needed help to re-evaluate their workers’ comp literature for employees and claimants. The risk manager worked with one of our consultants to improve communication, using techniques found described in the book. The corporation reported achieving significant improvements in more timely claims reporting, reduction of attorney involvement, and promoting early return to work.
Risk Management Director, Professional Employer Organization
Published Review of “Your Ultimate Guide to Mastering Workers’ Comp Costs”
When a workers’ compensation maven of Rebecca Shafer’s caliber shares her expertise about implementing cost containment best practices, industry professionals can’t afford to do anything but listen. Likewise, now that Shafer has released the 2012 edition of her guidebook Workers Compensation Management Program: Reduce Costs 20% to 50%, risk managers, adjusters, vendors, attorneys, agents and brokers, carriers, and employers can’t afford to do anything but purchase the book and start reading.
Read entire review.
Karen C. Yotis, Esq., LexisNexis Workers’ Compensation Law Community
Business Attorney Testimonial
The role of the employer in its workers’ comp claims has never been so thoroughly and clearly explained. As a desk reference, it is invaluable. It is one of the tools that should never be out of reach for a risk manager. Direct employer involvement with claims in the first weeks is the difference between success and failure. This manual will guide the conscientious employer through the pitfalls.
T. Ronca, Workers Compensation Defense Attorney, Long Island, NY
This book is exactly what we needed to compliment Arthur J. Gallagher’s results oriented Loss Control services for our clients with high workers’ compensation costs. It helps guide them through the complex process of gaining management commitment for a workers’ compensation cost reduction program. The suggestions for implementing transitional duty, communicating with employees, and reducing fraudulent claims are right on target. It provides suggested procedures that are customizable for any work place. Clients appreciated that we gave them such a useful tool to reduce their workers comp costs.
R.F. Walker, Arthur J. Gallagher, Risk Management Services, NY
Mid-Sized Corporation Testimonial
The Safety Director at our company is using the book as an outline of claims management, workers compensation and safety. He is using specific chapters for training the supervisors at our company. It is useful in working with the supervisors who they are getting more involved in the claims process moving forward.
Business Owner, Rochester, NY
Automotive Parts Company Testimonial
I can attest to the great information in the book. I bought it because no matter how long you are doing this someone has an alternate way to do things that may be better. No program should be stagnant and simple changes can make a huge change in outcomes. I would recommend the book to anyone that manages workers’ compensation whether they have been doing so for the past week or 20+ years.
Automotive Parts Company Workers’ Compensation Manager
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